All our products are made exclusively from high quality materials and tested by our pets.
Will my personal information be secure when shopping online at Millasan?
Yes! You can shop from Millasan with utmost confidence, knowing that transactions are protected by the highest level of security via encryption.
Which payment options do you accept?
We accept PayPal, credit and debit cards via our secure website.
How long is the shipping time?
Most of the time, the shipping schedule is as below. Sometimes it can be faster when the product you ordered located in the fulfillment center in your country. Express shipping is available upon request (3-5 days delivery).
United States: 6-12 business days
Canada: 7-15 business days
Australia: 7-15 business days
New Zealand: 10-15 business days
United Kingdom: 6-12 business days
Europe: 6-12 business days
Others: please contact us
The tracking code will be provided so that you can check the status & location of your order on our website.
Please allow additional 1-2 weeks during holidays or special events (Cyber Monday, Black Friday, Christmas, New Years, etc).
You don't receive your order? You are fully protected! 100% Money Back Guarantee. If after 45 days you still haven't received your order, please contact us.
Where is my package?
We ship out all orders within 1-3 business days of receiving them. Please email us at firstname.lastname@example.org or at any of our social media pages for further information.
Where do you ship to?
Everywhere! We have FREE premium shipping on all orders.
What if I put the wrong shipping address?
If you entered the wrong address, please contact email@example.com or at any of our social media sites as soon as possible. In some cases, we may be able to change the address for you if your order hasn't already been processed by our warehouse.
In cases when your order is undeliverable or returned to the sender due to insufficient or inaccurate shipping information, we may contact you or your order may be refunded once we are notified that the order has been returned/received.